My HAFC Kit Arrived!

My Hydro Assist Fuel Cell kit finally arrived. I ordered it on April 9th. UPS knocked on my door nine weeks, two days later on June 13th. Yes, that was a long wait, but it was well worth it, and I don't hold it against Dutchman Enterprises for taking so long to deliver.

My order was placed in the middle of a tsunami of orders that Dutchman received following their hugely successful national advertising campaign. They had not expected such a surge of orders as came in, and their inventory was blown out quickly. They've been very transparent in explaining to customers and Dealers how they've made adjustments to accommodate the growing demand, and they expressed several times, over the course of the many weeks I was waiting, their regret for their inability to deliver sooner. 

Since then, they have acquired new facilities and hired new staff and workers to greatly increase their production capacity. They've begun to work toward building on-the-shelf inventory so that a kit can be delivered upon receiving an order from a customer. They're not there yet, but delivery time is down from 8-10 weeks to 2-4 weeks. We should see this improve as they finish clearing out the tsunami of orders and begin building their in-stock kits.

I'll be reviewing the kit in detail in my next entry.